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Information for Patients and Next of Kin
Medical Surveillance - B303
Patients in medical surveillance (MO) are acutely, critically ill, and in a vulnerable situation. Next of kin are therefore an important resource and are warmly welcome to visit MO, including children. Below you will find information about treatment and other practical information for patients and their next of kin.
Treatment with us includes the use of advanced medical technical equipment. The patient will be connected to monitoring equipment with many wires and possibly a ventilator. There will be alarms and noise from machines, which can be frightening.
Information for Relatives
Visits
We have many very sick patients who need to be shielded, so we ask that you call and arrange the visit time in advance to avoid having too many visitors here at the same time. We have no fixed visiting hours but do not want visits between 8:00-9:00 and 14:30-16:00 due to staff shift changes.
The door to the department is locked. When you arrive at the department, you must use the intercom located outside the entrance. Follow the instructions on the wall.
Duration
Unless otherwise agreed with the responsible nurse, only two visitors should be with the patient at the same time. The visiting time is 30 minutes in multi-bed rooms and 1 hour in single rooms, but we can make individual adjustments if needed.
Information and hygiene
Only the patient, or in his og her place, the closest next of kin, decides who will have access to information about the patient's condition (Health Personnel Act).
We provide information about health conditions, medical treatment and nursing care and encourage the patient to have one relative who passes on information to other relatives.
If you need to speak with the patient's responsible doctor, you can contact the patient's responsible nurse on the ward.
Critically ill patients are particularly susceptible to infections.We encourage you to perform hand disinfection before visiting patient rooms.
Visitors must also be healthy and free of infectious diseases, such as colds and community-acquired illnesses.For the same reason, the number of visitors should be limited.
Practical Information
The bus stops right next to the main building.Lines 100, 110, 300, 310 and 385 go to and from Oslo and Lillestrøm.
There is a taxi rank in the parking lot by the main entrance.Taxis can be ordered at the main reception.
In Lyspunktet café you can choose from a good selection of both hot and cold food, a salad buffet, desserts and cakes.The café is open to everyone.You can also bring your own packed lunch and enjoy yourself in our nice premises.In the café you can pay by card, cash or Vipps.
Narvesen In the middle of glassgata is Narvesen, which has a wide selection of reading material, food and drinks.
You should receive information about your health, illness and treatment in a language you understand.If you have difficulty understanding and speaking Norwegian, you have the right to an interpreter in the language of your choice.Interpreters are free for you as a patient in the health service. If necessary, the department can order a qualified interpreter, contact a nurse at the department to report the need.Other family members and children cannot be used as interpreters.
In collaboration with the patient and relatives, we ensure that children's needs are taken care of in the best possible way during visits to our department. We register children as relatives so that we can provide the necessary information and follow-up for children and young people.
For questions from next of kin about hospitalized patients and to arrange visits.
Treatment Information
Below you will find information about treatment and equipment used at MO.
If the patient has an acute illness that makes it difficult to breathe, they can receive help from a ventilator (NIV mask or respirator). NIV stands for non-invasive ventilation and is the most common form of respiratory support treatment at MO. The patient is connected to a mask over the nose and mouth that helps with breathing and improves oxygen levels in the body. Due to discomfort associated with being connected to a ventilator, most patients receive intravenous sedatives and possibly painkillers.
In case of severe kidney failure, kidney replacement treatment (dialysis) may be needed. Dialysis is done through a plastic tube inserted into the patient's blood vessel. This is then connected to a dialysis machine that helps remove waste products from the body and regulate the body's fluid levels.
Pumps used to continuously administer medication and fluids into the bloodstream.
A plastic tube inserted into a blood vessel (vein). These are usually placed on the arms or legs, but sometimes on the neck. Through these tubes, the patient receives fluids and medications directly into the bloodstream (intravenously).
All patients at MO are connected to a monitoring screen. The screen shows numbers and curves that indicate heart rhythm, blood pressure, and the amount of oxygen in the patient's blood at any given time.
A thin plastic tube inserted into an artery. This is used for continuous blood pressure measurement and blood sampling.
A plastic tube inserted into the bladder via the urethra. The urine then flows into a bag.
A thin plastic tube inserted through the nose and into the stomach to provide the patient with nutrition.
A special plastic tube inserted into an artery in the groin. This can provide extended measurements of heart function and blood vessels.
Norwegian Intensive Care Register (NIR)
We send anonymized core data, such as length of stay and survival, about all patients admitted to the department to the Norwegian Intensive Care Register. If you wish to opt-out of having your information stored in NIR, you can do so at any time. To opt-out, you or your relatives must contact the department or the Norwegian Intensive Care Register.
Most patients admitted to MO get better and are discharged from MO to the ward when they are stable. If the patient's life cannot be saved, we will ensure a dignified end for the patient and relatives. Losing a loved one is heavy and difficult. We will be there for relatives and provide the best support in a difficult situation. It is important that relatives feel they have the time they need. If desired, we can contact a priest or persons from other faiths. See more information from the priest and conversation service below, information in Norwegian.