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Information for Patients and Next of Kin

Medical Surveillance - B303

Patients in medical surveillance (MO) are acutely, critically ill, and in a vulnerable situation. Next of kin are therefore an important resource and are warmly welcome to visit MO, including children. Below you will find information about treatment and other practical information for patients and their next of kin.

Treatment with us includes the use of advanced medical technical equipment. The patient will be connected to monitoring equipment with many wires and possibly a ventilator. There will be alarms and noise from machines, which can be frightening.

Information for Relatives

Visits

We have many very sick patients who need to be shielded, so we ask that you call and arrange the visit time in advance to avoid having too many visitors here at the same time. We have no fixed visiting hours but do not want visits between 8:00-9:00 and 14:30-16:00 due to staff shift changes.

The door to the department is locked. When you arrive at the department, you must use the intercom located outside the entrance. Follow the instructions on the wall.

Duration

Unless otherwise agreed with the responsible nurse, only two visitors should be with the patient at the same time. The visiting time is 30 minutes in multi-bed rooms and 1 hour in single rooms, but we can make individual adjustments if needed.

Information and hygiene

Practical Information

The bus stops right next to the main building. Lines 100, 110, 300, 310 and 385 go to and from Oslo and Lillestrøm.

See timetables at ruter.no or call 22 05 70 70.

Taxi

There is a taxi rank in the parking lot by the main entrance. Taxis can be ordered at the main reception.

In Lyspunktet café you can choose from a good selection of both hot and cold food, a salad buffet, desserts and cakes. The café is open to everyone. You can also bring your own packed lunch and enjoy yourself in our nice premises. In the café you can pay by card, cash or Vipps.

Narvesen ​In the middle of glassgata is Narvesen, which has a wide selection of reading material, food and drinks.

More information and opening hours (narvesen.no)

You should receive information about your health, illness and treatment in a language you understand. If you have difficulty understanding and speaking Norwegian, you have the right to an interpreter in the language of your choice. Interpreters are free for you as a patient in the health service. If necessary, the department can order a qualified interpreter, contact a nurse at the department to report the need. Other family members and children cannot be used as interpreters.

Interpreter in the health services in Norway – the right to information in your language (helsenorge.no)
 

 

 

Contact Us

Navn

Responsible Nurse

67 96 42 50

For questions from next of kin about hospitalized patients and to arrange visits.

Treatment Information

A dentist working on a patient

Below you will find information about treatment and equipment used at MO.

 

 

Death

Most patients admitted to MO get better and are discharged from MO to the ward when they are stable. If the patient's life cannot be saved, we will ensure a dignified end for the patient and relatives. Losing a loved one is heavy and difficult. We will be there for relatives and provide the best support in a difficult situation. It is important that relatives feel they have the time they need. If desired, we can contact a priest or persons from other faiths. See more information from the priest and conversation service below, information in Norwegian.

What happens after someone dies at Ahus?
Kapellet på Nordbyhagen
Last updated 10/17/2025